9 video chat apps in contrast: Which is finest for safety?

video conferencing / remote work

The COVID-19 pandemic compelled firms to scramble to accommodate staff all of the sudden working from residence. This required a transfer to cloud-based infrastructures, cellular functions and good collaboration and conferencing instruments. The shift was large for many companies. In accordance to Statista, solely 17% of employees in america telecommuted even somewhat previous to the pandemic. After the pandemic, as much as 44% of individuals telecommuted full-time day-after-day.

Productiveness most often elevated or stayed the identical. On the similar time, different elements like buyer satisfaction and employee happiness surged. This has led many organizations to declare that teleworking in some kind would proceed, even after the pandemic is defeated.

Almost definitely, many organizations will choose a hybrid workforce, the place some staff come into the workplace day-after-day, some telework on sure days, and a few are full-time telecommuters. The trick to creating a hybrid surroundings work successfully is having good collaboration and conferencing functions in order that it doesn’t matter what number of employees are bodily in a room on the workplace and what number of are working from residence or elsewhere. Video chat functions can bridge that hole, however provided that they’re dependable, simple to make use of and safe.

We regarded on the high video chat functions to see what security measures they provide organizations and their new hybrid workforces.


Zoom begins the checklist of video collaboration platforms as a result of it’s some of the fashionable. This was true even earlier than the pandemic, however current stories say the service has grown by thousands and thousands of customers over the previous two years.

One of many causes for the recognition of the Zoom platform is that it’s so easy to make use of. Nearly anybody can obtain the applying for Home windows, Mac, Linux, Android or iOS and start collaborating. It stays some of the scalable platforms in the marketplace, permitting as much as 1,000 video individuals in a name, all of which might share their screens and collaborate. Every name also can accommodate as much as 10,000 non-participating viewers. This permits issues like press conferences, webinars, and digital studying instruments nicely past a regular one-to-one video name. Occasions may even be streamed to fashionable social media platforms like Fb and Zoom additionally now helps Google Calendar for inviting individuals and monitoring assembly occasions.

Up to now, Zoom was caught not having promised ranges of safety for calls made by the service however has since rectified that scenario. In the present day, all calls, together with any shared content material, options 256-bit TLS encryption. Customers also can set it so that every one individuals should be verified by a human earlier than being given entry to a gathering. Zoom’s two-factor authentication settings now help Time-based One-Time Password (TOTP) protocol equivalent to Google Authenticator, Microsoft Authenticator or FreeOTP. Zoom also can ship a code through SMS or a cellphone name because the second issue of the account authentication course of.

Lastly, Zoom is engaging due to the worth. Whereas companies will in all probability wish to spend money on higher-tier plans, Zoom continues to supply practically limitless performance for calls as much as 40 minutes lengthy for no cost. This offers customers an opportunity to experiment and use this system, after which pay for an improve as soon as they see how all the pieces works.


Relative newcomer to the video collaboration house, Tauria, presents an easy-to-use interface that’s constructed for final safety and privateness. All the things within the platform is protected by 256-bit AES encryption each at relaxation and in transit. Keys are saved with native customers, not by Tauria, so all video content material stays protected, even from the corporate itself. The corporate can also be forward-thinking, including parts to its encryption that makes it proof against being damaged by quantum computer systems ought to sufficiently highly effective methods ever be totally developed.

Along with videoconferencing, Tauria helps file sharing. Customers can merely drag and drop recordsdata to ship them to 1 one other by the platform. These shared recordsdata have the identical safety because the video feeds.

The platform helps as much as 1,000 customers and does job of offering methods to divide folks into varied work teams. The interface is extraordinarily clear and simple to make use of, with most superior options simply accessible without having for formal coaching.

Google Meet

Google Meet is an attention-grabbing platform in that it was initially designed for safe enterprise conferences however has since been re-engineered and made out there for anybody to make use of totally free. For primary performance, it’s about as simple to make use of as you will get. You should utilize your browser to go to the primary Google Meet homepage and begin a gathering immediately.

Superior customers can go into the platform and arrange teams for frequent calls, together with configuring the structure of the video panels the place every of the individuals will reside. It has a stunning quantity of performance for a free product. You possibly can even make use of different instruments like Google Drive to save lots of the whole recordings of conferences for later overview.

All of the calls going by Google Meet are encrypted, and when you save that information to Google Drive, then by default it turns into encrypted as nicely. There’s little help for this system apart from an in depth library of documentation, however firms that don’t thoughts managing their videoconferencing can discover loads to love about Google Meet past the worth.

Microsoft Groups 

Microsoft Groups is one other heavyweight on this house, and it has develop into extra fashionable for the reason that pandemic began. Microsoft says that over 250 million folks, companies and colleges use its platform, and the numbers are rising. Microsoft Groups is included by default on the desktop with all new Home windows 11 working methods.

A free model permits limitless group conferences with as much as 100 individuals for 60 minutes, plus limitless chat and file sharing amongst customers. That could be sufficient for some companies and workgroups, however greater tiers can improve assembly occasions to as much as 30 hours every with as much as 300 individuals.

Groups makes it simple to ask folks to conferences, which incorporates these each inside and out of doors a company. Conferences might be scheduled, but it surely’s additionally easy to immediately begin one. Zoom additionally contains a considerable amount of cloud storage with the platform (with extra storage out there at greater tiers of this system) so conferences and recordsdata might be recorded for later viewing. All information for each tier of the service is encrypted each in transit and at relaxation, together with something put into cloud storage.

Cisco Webex

Cisco is embracing the idea of the hybrid work surroundings and created its new Webex suite of merchandise to deal with this rising want. This contains apps for calling, driving conferences, messaging, polling, managing occasions and whiteboarding.

Probably the most attention-grabbing apps on this suite is Webex Go, which allows enterprise calls by the cloud on a cell phone. It’s scheduled to be broadly out there early subsequent 12 months. Go allows customers to make and obtain enterprise calls utilizing their private cell phone’s native dialer with out an app.

They immediately join over the mobile voice community and callers see their enterprise quantity, holding their private data personal. Enterprise calls made to native or worldwide numbers gained’t value customers cash because it’s tied to their firm and by no means fees or leverages their private account. It’s like cloning a enterprise cellphone on their private machine with out the 2 ever assembly.

Go works with Webex Conferences, which has additionally been redesigned for a hybrid surroundings. It now presents options like breakout periods and customized layouts, plus some good extras like layering an individual’s video picture over the content material they’re sharing so it appears extra like they’re in the identical room and never becoming a member of through a distant connection. It even presents real-time translation of conferences into over 100 languages, eradicating a longstanding barrier to worldwide collaboration efforts.

Cisco constructed its enterprise on safe communications, so it’s no shock that safety is constructed deeply into the Webex platform. All information and recordsdata are encrypted, each at relaxation and whereas in transit. Each consumer should be authenticated earlier than becoming a member of a convention. Along with these top-level security measures that run all through the platform, Cisco additionally presents custom-made security measures, like imposing guidelines about file sharing and saving, to assist companies adjust to the mandates and guidelines of their business.


Facetime was designed by Apple to allow safe video conferencing calls amongst as much as 32 folks, all of which should be on an Apple platform like an iPhone, iPad or different Apple machine. It’s a free software and like most Apple merchandise, is straightforward to make use of. It additionally presents end-to-end encryption, so calls are as safe as attainable.

Earlier this 12 months, Apple allowed the app for use to name customers on non-Apple platforms, like Android telephones, however there’s nonetheless no devoted Android app. Apple customers can merely create invitations that work on Android telephones.

In case your total group makes use of Apple gadgets, and also you don’t want conferences bigger than 32 folks, then FaceTime is an effective alternative that’s simple to make use of and utterly free.


Sign is an attention-grabbing product as a result of it’s utterly open supply and constructed for complete safety in videoconferencing and messaging. All the things is distributed encrypted after which decrypted by a sound consumer on the opposite finish of the dialog.

Privateness advocates swear by Sign, however its usefulness as a enterprise software is restricted. It solely helps one-to-one video conferencing, although you may ship out group texts. It could be a pleasant app for C-suite executives in extremely safe companies to make use of to speak with each other, however past that, it’s merely not an enterprise product.


The WhatsApp Messenger app, largely simply referred to as WhatsApp, started as a free messaging program and voice-over-IP (VOIP) service earlier than being acquired by Fb (which now calls itself Meta Platforms).

The main target of WhatsApp is solidly on messaging. It may well permit as much as 250 folks to group chat and message each other on the similar time. This contains sharing recordsdata, movies, audio clips and textual content messages, all of that are totally encrypted from end-to-end. Videoconferencing is restricted to one-on-one calling, however makes use of the wi-fi connection of the cellphone to put the calls over the web, making them primarily free so long as the machine is in vary of Wi-Fi sign.


Wire was constructed to allow safe video and audio conferencing. Safe end-to-end encryption is constructed into the platform. It’s all the time on and may’t be disabled.

Quite a lot of good usability options are constructed into Wire, like the flexibility to create teams of people that take part in common calls and integration with most calendar functions together with Google and Outlook for scheduling. It may well’t help the huge variety of individuals that a few of the greatest platforms on this enviornment do however does permit for as much as 50 folks to collaborate on a video name, or as much as 100 in a purely audio-based dialog.

Copyright © 2021 IDG Communications, Inc.

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